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Dinec™ Warranty

The Dinec™ limited warranty is valid only to the dealer and original consumer. The warranty covers defects on product material and workmanship for a period of one year from the date of delivery. The product must have been purchased through a valued Dinec™ Retailer.

For defects such as scratches, notches, crushed corners, lack of paint as well as damaged or stained cushions, the dealer has 7 days from the date the furniture was delivered to its business to submit a claim. After this time period, any claim will be refused. Due to the natural uniqueness of each piece of wood, it is common to find a slight variation in the color of the finish and grain of a finished product. Also, you may encounter a slight variation in the color of a fabric or leather, when reordering or adding to your collection.

Naturally, this warranty does not apply in cases of fire, accidents, negligence, misuse, inadequate cleaning or use in a commercial establishment. Should you encounter a problem, please contact your Dinec™ dealer.

Avoid exposure to direct sunlight

Avoid hot liquids or objects, may cause a light whitening

Avoid extensive use of plastic place mats

Clean your Dinec™ products only with mild soap and warm water

Avoid exposing your Dinec™ furniture to excessive variations of humidity

To care for your leather, simply clean with a damp cloth and a gentle soap

You may also be interested by the following sections:

Dinec™ Warranty

Quality Policy

Frequenty Asked Questions

Tips

After Sales Service

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